Cisco’s main privacy policy does not contain words generally associated with videoconferencing (conference, audio, recording, meeting, group). Cisco should include a direct link to all relevant policy documents from all account creation pages, and both the terms of service and privacy policy should contain clear, direct, and obvious links to other relevant privacy documentation.Ģ. The route to relevant privacy documents should be more direct. That document is included in our analysis below, but the idea that a normal person signing up for Cisco services could find - or consent to - this document is questionable at best. One of the 13 documents contains additional information about how Cisco Webex Meetings processes data. The steps outlined below show a typical user path to policies starting from the account creation page linked from. In this overview, this document is referred to as the “Webex-specific policy” or “the secondary policy.” 1. The fact that this document is not presented to end users during the account creation process raises an interesting question: can an end user consent to terms they don’t know exist? The document at the above link is labeled as version 4.0, updated April 2020. The policy document at is also considered, although this document is not presented to end users at the time of account creation. In this overview, this privacy policy is referred to as the “main privacy policy” or the “main policy.” Cisco refers to this document as the “Privacy Statement.” The privacy policy analysis is based on the publicly available policy at policy was last updated on December 23, 2019. Policy Notes, a series of excerpts from the privacy policy, with commentary on what the language means.Rubric Mapping, a more structured look at the services, mapping the language in the privacy policy to 10 defined categories and.Summary Notes, general observations about the privacy policy and service offering.This policy overview for Webex has three sections: An overview of Cisco WebEx (this document).An overview of Microsoft Skype and Teams.An overview of Google Meet, Duo, and Hangouts.Introduction - the introduction provides background information on the scope of this work, and a summary of general findings.This policy overview for Webex is part of a series looking at the privacy practices of commonly used videoconferencing services.The series includes: This post has been updated to reflect Cisco’s changes by adding ̶s̶t̶r̶i̶k̶e̶t̶h̶r̶o̶u̶g̶h̶ ̶t̶e̶x̶t̶ to indicate updated content. The Webex-specific policy discussed in this post is now presented to users at the account creation page. In response to this work, Cisco has made some improvements related to transparency.
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